Every question
71 answers in 10 topics.
Getting started
Signing up
- What do I need to sign up?
- What are the steps?
- The app says my school isn't open yet.
- Can I sign up with my personal email?
- I didn't get my email code.
- Why does the app ask for my birthday before anything else?
- I'm under 18. Can I use Sarx?
- Can I have more than one account?
- I've graduated or changed schools.
The ID check
Your profile
Matches & dates
- How does Sarx decide who I'm matched with?
- Why don't I have any matches yet?
- Why does Sarx need my location?
- How do I get a match?
- Can I match with students at other schools?
- What happens after I match?
- Who pays for the first date?
- What if my date doesn't show up?
- How do messages work?
- How do I unmatch someone?
- Can I mute a conversation?
Venues
Account & sign-in
Safety
Privacy & data
Troubleshooting
Still stuck?
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