Getting started
What Sarx is, who it's for, and where it's open.
All 8 in getting started →How can we help?
Answers to 71 questions about Sarx, and a form that reaches a person when they don't cover it.
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Browse by topic
Signing up
Your campus email, the code, and your birthday.
All 9 in signing up →The ID check
Why we check, how it works, and what's kept.
All 7 in the id check →Your profile
What's on it, your photos, and who sees it.
All 6 in your profile →Matches & dates
How matching works and what happens next.
- How does Sarx decide who I'm matched with?
- Why don't I have any matches yet?
- Why does Sarx need my location?
Venues
The places that host Sarx dates, and venue accounts.
All 8 in venues →Account & sign-in
Passwords, signing out, and deleting your account.
All 7 in account & sign-in →Safety
First-date advice, and telling us about someone.
All 6 in safety →Privacy & data
What Sarx keeps, and asking about yours.
- What does someone I match with see about me?
- Does Sarx keep my location?
- Can I get a copy of my data, or have it corrected?
Troubleshooting
When the app isn't doing what it should.
- The app won't load, or says it can't connect.
- How do I find which version of the app I have?
- How do I report a bug?
Asked most
- How do I delete my account? Account & sign-in
- I didn't get my email code. Signing up
- My ID check didn't go through. The ID check
- The app says my school isn't open yet. Signing up
- I forgot my password. Account & sign-in
- Why don't I have any matches yet? Matches & dates
- How do I report someone? Safety
- Who pays for the first date? Matches & dates
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