Contact support

Tell us what's wrong and we'll write back. A person reads every request.

Quick answers to the common questions are in the FAQ — deleting your account, a missing code, a failed ID check.

In danger right now? Call 911. Sarx can't send help, and messages here are read by a person, not watched around the clock.

Law enforcement? Use the law enforcement page, not this form.

What it's about
What you were doing, what you expected, and what happened instead. Never send a password, a sign-in code or a photo of your ID — we never need them.
Where to reply
Only if it's different from the one above — usually your campus address, when you're writing from a personal one.
Your device optional, but it helps
iPhone Settings → General → iPhone Storage → Sarx.
Read by a person. We reply by email.